Interview with Lillybeth Rivera García, Coding and Premium Management Director at Provider Network Solutions In healthcare, clinical excellence relies not only on medical expertise but also on agile, quality-driven administrative management. In Puerto Rico—where healthcare challenges range from a shortage of physicians to a high prevalence of chronic conditions—administrative staff (secretaries, receptionists, coordinators) serve
By: Vilmar Trinta Negrón | Interview with Waleska Rosich, Stars Supervisor of the Stars Department, and Dr. Eddie Ortiz, Chief Strategy and Clinical Officer of Provider Network Solutions of P.R Colorectal cancer is no longer a condition exclusive to older adults. In Puerto Rico, as in many parts of the world, this disease is
By: Vilmar Trinta Negrón ▶ In Puerto Rico, hurricane season extends from June 1 to November 30, with the peak occurring between August and October. This period demands not only technical preparedness from healthcare providers, but also leadership, coordination, and a strong commitment to the resilience of the services they deliver. Preparation is not
Salvador F. Rovira Rodríguez, Esq. LLM, CEO of CredeMtia Discussions around artificial intelligence (AI) in healthcare are no longer futuristic—they are part of our everyday reality. From systems that analyze medical images to algorithms that optimize appointment management, AI is present at multiple levels of clinical care. Yet as these technologies become more embedded,
By: Vilmar Trinta Negrón In Puerto Rico, the shortage of nurses represents both a challenge and an opportunity to rethink the value of these professionals within the healthcare system. Beyond their caregiving role, nurses are strategic players in prevention, education, and patient coordination. Retaining their talent is not only urgent: it is key to
By: Vilmar Trinta Negrón | Interview by Dr. Eddie Ortiz You can watch the full interview here: Transforming Geriatric Care: A Patient-Centered Approach Based on the 5 M’s The aging population in Puerto Rico continues to accelerate, presenting an urgent challenge for healthcare professionals: delivering care that is more focused, comprehensive, and aligned with
Salvador F. Rovira Rodríguez, Esq. LLM, CEO of CredeMitia The implementation of technology in the coordination and management of appointments in healthcare services has revolutionized operational efficiency and the patient experience. Digital advancements enable more agile management, reduce waiting times, and improve accessibility to medical services, optimizing care and available resources. Digital platforms have
By Vilmar Trinta Negrón | Interviewed Melissa Hernández Proper pediatric coding plays a crucial role in children’s healthcare management, benefiting healthcare providers, insurers, and, most importantly, patients. Accurate coding ensures that children receive the right treatment at the right time while facilitating better resource management and more effective communication within the healthcare ecosystem. Proper
Dr. Ruthmarie Hernández-Torres Ph.D Food insecurity, defined as the limited or uncertain availability of nutritionally adequate and safe foods, is a growing concern in the United States, particularly among vulnerable populations. The situation is even more alarming in Puerto Rico, where an estimated 40% of residents and 56% of children experience food insecurity—far exceeding
By Vilmar Trinta Negrón | Interviewed Dr. Glorymar Santiago The proper management of controlled substances is essential to prevent abuse, dependency, and the consequences associated with their misuse. In Puerto Rico, the prescription of controlled medications is subject to a series of specific requirements that healthcare professionals must comply with to ensure patient safety